You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Monogrammed items and Made to Order furniture or rugs, special order items, custom upholstery, or items damaged through normal wear and tear are not eligible for returns. Review the full list of ineligible items and our refund policy below before starting the process. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the purchased amount, while returns with an original receipt will be refunded in the original form of payment. Final sale items ending in .97 cannot be returned. Prior purchases are not eligible for price adjustments.