SHIPPING & ORDER PROCESSING
Here you will find information about shipping to US states, territories, and APO/FPO locations.
On this page:
Shipping Cutoffs
Know when you need to place your orders to ensure they'll be delivered in time.
[-] Valentine's Day (Saturday, February 14, 2026)
For Guaranteed Delivery | Order By | Arrives By |
| Standard UPS | Tuesday, February 10, 6am PT | Friday, February 13, 2026 |
| Monogramming | Monday, February 9, 10pm PT | Friday, February 13, 2026 |
| Next Day (additional charge applies) | Thursday, February 12, 4pm PT | Friday, February 13, 2026 |
[+] Easter (Sunday, April 5, 2026)
[+] Mother's Day (Sunday, May 10, 2026)
[+] Father's Day (Sunday, June 21, 2026)
[+] Independence Day (Saturday, July 4, 2026)
Shipping Types
Our products are delivered in the following ways:
- Front Door Parcel Delivery (e.g., UPS, USPS) to your delivery address
- Flat Rate Home Delivery for most furniture and other items that exceed parcel carrier shipping weight limits; usually includes our Premium White Glove service and Unlimited Items for a Flat Rate fee. Doorstep Delivery may be available at a reduced Flat Rate; does not include assembly and you are responsible for bringing the items into your home.
- Pickup from a local store with Ship to Store Delivery
Front Door Parcel Delivery
 |
Standard Shipping |
Front Door items ship from our warehouse and arrive within 4-5 business days of receiving your order. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. |
Next Day Shipping |
For an extra charge of $27.50 per address, we can arrange for next day delivery to most destinations within the contiguous 48 states. If we receive your order by 4pm PT Monday through Friday, you'll receive your order the next business day; orders placed Friday after 4pm through Sunday will arrive on Tuesday. |
Flat Rate Delivery
 |
White Glove Delivery* |
With White Glove Delivery, an unlimited number of eligible furniture and select non-furniture items can be delivered for a single flat rate, per shipping address. Your order will ship when all items in your order are available for delivery. Items are delivered to your home by appointment to your room of choice— and are then unpacked and fully assembled. *Items that do not include full assembly are Hold Everything Closets, outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation. |
Doorstep Delivery |
Doorstep Delivery service is available for select items at a lower flat rate. With Doorstep Delivery you are responsible for bringing items into your home, assembly is not included. For multi-unit buildings, items will be placed in a secure lobby area or with building concierge. |
Ship to Store Delivery |
Pick up at a local store for items that are not already in stock at the store. Customer is charged a competitive flat-rate shipping fee for most eligible orders. |
Fees: Flat Rate fees and/or parcel carrier delivery and processing charges are shown under Shipping Rates, and will be applied in the Checkout Payment and Review page.
Gift Cards
Gift cards have slightly different rates and time frames from other products:
- Free shipping by USPS with standard delivery (5–7 business days).
- Next day delivery is available for a $12.00 charge—arrives in 1 business day if placed by 9am PT Monday–Friday.
- Orders placed after 9am PT Friday through Sunday will arrive on Tuesday.
Deliveries to Alaska, Hawaii, US Territories, and Military Addresses (APO/FPO)
Items shipped to Alaska, Hawaii and U.S. territories are delivered by USPS with an additional charge of $20. Some heavy or oversized items cannot be shipped outside the contiguous 48 states.
The standard shipping charge applies to orders shipped to APO/FPO addresses and will arrive within 4 to 6 weeks.
Shipping Rates & Fees
Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.
Order Processing
When placing an order online, in-store, or over the phone, please note that your credit or debit card will be charged at the time of purchase for certain items. These items include, but may not be limited to, made-to-order furniture, branded appliances, cookware, artwork, lighting, textiles, bath and kitchen hardware, bed and bath items, cookbooks, specific perishable foods, as well as small furniture items that are shipped via UPS. This policy also extends to items sold by third-party vendors, often referred to as drop shippers, who directly ship to customers.
[+] Front Door Parcel Delivery - Standard and Next-Day*
[+] White Glove Delivery - Unlimited Flat Rate
[+] Doorstep Delivery - Reduced Flat Rate
[+] Ship to Store Delivery - Reduced Flat Rate
[+] Gift Cards - Standard and Next-Day
Delivery Surcharges
Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This charge is shown on the product page by the item price and is in addition to regular delivery and processing charges.
Mattress Shipping Information
[+] Shipping
[+] Mattress Removal
[+] State Recycling Fee
[+] Returns
Sales Tax
Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*.
States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.
Special Cases: Shipping Q&A
For complete Q&As on Shipping, view our Help Topics page.
[+] What happens if the item I ordered is backordered?
[+] Can I ship to a PO Box?
[+] Can I ship an order to an APO/FPO address?
[+] Can I ship to destinations outside the US?
[+] Can I ship items to multiple addresses?
[+] Can I delay the shipment of my order?
B2B Shipping Rates & Fees
Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.
[+] Front Door Parcel Delivery - Standard and Next-Day*
B2B Delivery Surcharges
Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This charge is shown on the product page by the item price and is in addition to regular delivery and processing charges.
B2B Mattress Shipping Information
[+] Shipping
[+] Mattress Removal
[+] State Recycling Fee
[+] Returns
B2B Sales Tax
Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*.
States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.
B2B Shipping to International Destinations
To access International Shopping, choose the international shipping destination and preferred currency on our website by selecting the “Ship to” control at the top of any page.
Shipping To USA from International Location
All international orders must have a ship-to destination outside the United States. We cannot support customers with international billing addresses shipping to U.S. addresses.
Shipping To APO/FPO Address
If you have an U.S. billing address and are shipping to an APO/FPO address, please proceed through the domestic checkout process.
Learn More
To learn more about shipping internationally, view our International Help Topics.
B2B Special Cases: Shipping Q&A
For complete Q&As on Shipping, view our Help Topics page.
[+] What happens if the item I ordered is backordered?
[+] Can I ship to a PO Box?
[+] Can I ship an order to an APO/FPO address?
[+] Can I ship to destinations outside the US?
[+] Can I ship items to multiple addresses?
[+] Can I delay the shipment of my order?